Last Updated: November 10, 2023
Welcome to HollowHaven ("Company," "we," "our," or "us"). These Terms and Conditions ("Terms") govern your access to and use of the HollowHaven website, hollowhaven.sbs (the "Website"), as well as any related services, features, content, or applications offered by HollowHaven (collectively with the Website, the "Services").
By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you should not access or use our Services.
Please read these Terms carefully before using our Services. They constitute a legal agreement between you and HollowHaven.
To use our Services, you must be at least 16 years old and capable of forming a binding contract with HollowHaven. By using our Services, you represent and warrant that you meet these requirements.
If you are using the Services on behalf of a company, organization, or other entity, you represent and warrant that you have the authority to bind that entity to these Terms, in which case "you" will refer to that entity.
Some portions of our Services may require you to create an account. When you create an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You agree to immediately notify HollowHaven of any unauthorized use of your account or any other breach of security. HollowHaven will not be liable for any loss or damage arising from your failure to comply with these requirements.
We reserve the right to suspend or terminate your account at our discretion without notice if we suspect unauthorized or fraudulent use of your account.
You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree not to use our Services:
Our Services may allow you to post, submit, publish, display, or transmit content such as reviews, comments, suggestions, ideas, or personal information (collectively, "User Contributions").
All User Contributions must comply with the content standards set out in these Terms. You retain ownership of your User Contributions, but by posting User Contributions, you grant HollowHaven a non-exclusive, royalty-free, transferable, sublicensable, worldwide license to use, reproduce, modify, publish, translate, distribute, and display such content in connection with providing and promoting the Services.
You represent and warrant that:
User Contributions must not:
When you book a styling service with HollowHaven, you agree to provide accurate and complete information for the booking. HollowHaven reserves the right to refuse any booking at our discretion.
All payments for services must be made in accordance with the payment terms specified at the time of booking. Prices are subject to change without notice prior to booking confirmation.
For certain services, we may require a deposit or full payment in advance. Payment details and terms will be provided during the booking process.
Our cancellation and rescheduling policy is as follows:
HollowHaven reserves the right to cancel or reschedule appointments due to unforeseen circumstances, such as illness or emergency. In such cases, we will offer you the option to reschedule or receive a full refund.
The Services and their entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, audio, and the design, selection, and arrangement thereof) are owned by HollowHaven, its licensors, or other providers of such material and are protected by United Kingdom and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Services, except as follows:
The HollowHaven name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of HollowHaven or its affiliates or licensors. You may not use such marks without the prior written permission of HollowHaven. All other names, logos, product and service names, designs, and slogans on the Services are the trademarks of their respective owners.
The Services may contain links to third-party websites, resources, advertisers, or content. These links are provided for your convenience only. HollowHaven has no control over the contents of those sites or resources and accepts no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third-party websites linked to our Services, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.
YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK. THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. HollowHaven EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
HollowHaven MAKES NO WARRANTY THAT (i) THE SERVICES WILL MEET YOUR REQUIREMENTS, (ii) THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (iii) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICES WILL BE ACCURATE OR RELIABLE, OR (iv) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICES WILL MEET YOUR EXPECTATIONS.
ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICES IS DONE AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL.
NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM HollowHaven OR THROUGH OR FROM THE SERVICES SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL HollowHaven, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SERVICES, ANY WEBSITES LINKED TO THEM, ANY CONTENT ON THE SERVICES OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE.
THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
You agree to defend, indemnify, and hold harmless HollowHaven, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Services, including, but not limited to, your User Contributions, any use of the Services' content, services, and products other than as expressly authorized in these Terms, or your use of any information obtained from the Services.
We may revise and update these Terms from time to time in our sole discretion. All changes are effective immediately when we post them and apply to all access to and use of the Services thereafter.
Your continued use of the Services following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page from time to time so you are aware of any changes, as they are binding on you.
HollowHaven may terminate or suspend your access to all or part of the Services, including your account, without notice, for any reason, including, without limitation, if HollowHaven believes that you have violated or acted inconsistently with the letter or spirit of these Terms.
Upon termination, your right to use the Services will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England and Wales.
Any legal action or proceeding arising out of or relating to these Terms or the Services shall be exclusively brought in the courts of England and Wales, and you consent to the personal jurisdiction of such courts.
No waiver by HollowHaven of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of HollowHaven to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.
If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.
These Terms, our Privacy Policy, and any other terms and policies referenced herein constitute the sole and entire agreement between you and HollowHaven regarding the Services and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Services.
If you have any questions about these Terms, please contact us at:
HollowHaven
5 Stewart Flats
Wardstad, E9 5LR
London, United Kingdom
Email: [email protected]
Phone: +44 022 817 4005
